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myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)

Reported: March 19, 2019 Initiated: March 19, 2019 #19729

Product Description

This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.

Reason for Recall

The bicycle stem can break, posing crash and injury hazards to the rider.

Remedy

Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.

Details

Units Affected
About 195
Official Source
https://www.cpsc.gov/Recalls/2019/myStromer-Recalls-Electric-Bicycles-Due-to-Crash-and-Injury-Hazards-Recall-Alert

Frequently Asked Questions

What product was recalled? ▼
This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.. Units affected: About 195.
Why was this product recalled? ▼
The bicycle stem can break, posing crash and injury hazards to the rider.
What should consumers do? ▼
Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 19, 2019. Severity: Moderate. Recall number: 19729.

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