PlainRecalls
CPSC Moderate Active

Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert)

Reported: April 17, 2019 Initiated: April 17, 2019 #19738

Product Description

This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.

Reason for Recall

The heater can overheat, smoke and catch fire, posing fire and burn hazards.

Remedy

Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly

Details

Units Affected
About 20,000 (In addition, about 49 units weres sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.. Units affected: About 20,000 (In addition, about 49 units weres sold in Canada).
Why was this product recalled?
The heater can overheat, smoke and catch fire, posing fire and burn hazards.
What should consumers do?
Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly
Which agency issued this recall?
This recall was issued by the CPSC on April 17, 2019. Severity: Moderate. Recall number: 19738.