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NHTSA Critical Active

PORSCHE 2017-2019: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Reported: February 20, 2019 Initiated: February 20, 2019 #19V115000

Product Description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Reason for Recall

Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Hazard

If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.

Remedy

Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.

Details

Recalling Firm
PORSCHE
Distribution
United States
Official Source
https://www.nhtsa.gov/recalls?nhtsaId=19V115000

Frequently Asked Questions

What product was recalled? ▼
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems.". Recalled by PORSCHE.
Why was this product recalled? ▼
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
What should consumers do? ▼
Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.
Which agency issued this recall? ▼
This recall was issued by the NHTSA on February 20, 2019. Severity: Critical. Recall number: 19V115000.

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