PlainRecalls
NHTSA Critical Active

WESTERN STAR 2020: STEERING

Reported: October 25, 2019 Initiated: October 25, 2019 #19V769000

Product Description

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.

Reason for Recall

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.

Hazard

This loss of connection would result in a loss of steering control, increasing the risk of a crash.

Remedy

DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.

Details

Recalling Firm
WESTERN STAR
Distribution
United States

Frequently Asked Questions

What product was recalled?
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.. Recalled by WESTERN STAR.
Why was this product recalled?
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
What should consumers do?
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
Which agency issued this recall?
This recall was issued by the NHTSA on October 25, 2019. Severity: Critical. Recall number: 19V769000.