PlainRecalls
CPSC Moderate Active

Carrier Recalls Carrier- and Bryant-Branded Heat Pumps Due to Fire Hazard

Reported: October 10, 2019 Initiated: October 10, 2019 #20009

Product Description

This recall involves Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single-zone ductless heat pump outdoor units. The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are: Brand Product Model Number Product Number Carrier 1.5-ton multi-zone 38MGQC18---3 38MGQC18---301-- 4-ton multi-zone 38MGQF48---3 38MGQF48---301-- 4-ton single-zone 38MBQB48---3 38MBQB48--301-- Bryant 1.5-ton multi-zone 538TEQ018RCMA 538TEQ018RCMAAAA 4-ton multi-zone 538TEQ048RFMA 538TEQ048RFMAAAA 4-ton single-zone 538REQ048RBMA 538REQ048RBMAAAA

Reason for Recall

The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.

Remedy

Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.

Details

Units Affected
About 5,350 (in addition, about 450 were sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2020/Carrier-Recalls-Carrier-and-BryantBranded-Heat-Pumps-Due-to-Fire-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single-zone ductless heat pump outdoor units. The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are: Brand Product Model Number Product Number Carrier 1.5-ton multi-zone 38MGQC18---3 38MGQC18---301-- 4-ton multi-zone 38MGQF48---3 38MGQF48---301-- 4-ton single-zone 38MBQB48---3 38MBQB48--301-- Bryant 1.5-ton multi-zone 538TEQ018RCMA 538TEQ018RCMAAAA 4-ton multi-zone 538TEQ048RFMA 538TEQ048RFMAAAA 4-ton single-zone 538REQ048RBMA 538REQ048RBMAAAA. Units affected: About 5,350 (in addition, about 450 were sold in Canada).
Why was this product recalled? ▼
The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.
What should consumers do? ▼
Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.
Which agency issued this recall? ▼
This recall was issued by the CPSC on October 10, 2019. Severity: Moderate. Recall number: 20009.

Related Recalls

FDA Devices Moderate

Convenience Kits 1. 25GA Convenience Kit - FNX VS0644.25-FNX 2. 25GA Convenience Kit - FXX VS0644.25-FXX 3.2…

Vortex Surgical Inc. · 2026-02-11
FDA Devices Moderate

COULTER DxH Diluent, REF 628017 COULTER DxH ECO Diluent REF C67250 For use as an isotonic buffered diluent in conju…

Beckman Coulter, Inc. · 2026-02-11
FDA Devices Moderate

Product Name: Single Use 3-Lumen Sphincterotome V Model/Catalog Number: KD-V411M-1520 Product Description: These inst…

Olympus Corporation of the Americas · 2026-02-11
FDA Devices Moderate

Product Name: Disposable Triple Lumen Sphincterotome Model/Catalog Number: KD-401Q-0330 Product Description: These in…

Olympus Corporation of the Americas · 2026-02-11
FDA Devices Moderate

Product Name: Lumipulse pTau 217 Plasma Controls Model/Catalog Number: 81558 Software Version: Not Applicable Produc…

Fujirebio Diagnostics, Inc. · 2026-02-11

Explore Related Data

Vehicle Safety → Drug Information →