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HON Recalls Office Chairs Due to Fall Hazard

Reported: June 17, 2020 Initiated: June 17, 2020 #20137

Product Description

This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.

Reason for Recall

The chair's back can break, posing fall and injury hazards to the user.

Remedy

Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.

Frequently Asked Questions

What product was recalled?
This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.. Recalled by The HON Company LLC, of Muscatine, Iowa. Units affected: About 13,400.
Why was this product recalled?
The chair's back can break, posing fall and injury hazards to the user.
What should consumers do?
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
Which agency issued this recall?
This recall was issued by the CPSC on June 17, 2020. Severity: Moderate. Recall number: 20137.