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Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)

Reported: October 18, 2019 Initiated: October 18, 2019 #20704

Product Description

This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.

Reason for Recall

The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.

Remedy

Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.

Frequently Asked Questions

What product was recalled?
This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.. Recalled by Soft Play LLC, of Huntersville, N.C.. Units affected: About 200.
Why was this product recalled?
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
What should consumers do?
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.
Which agency issued this recall?
This recall was issued by the CPSC on October 18, 2019. Severity: Moderate. Recall number: 20704.