PlainRecalls
NHTSA Critical Active

SMART 2019: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Reported: February 24, 2020 Initiated: February 24, 2020 #20V107000

Product Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.

Reason for Recall

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.

Hazard

If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.

Remedy

MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.

Details

Recalling Firm
SMART
Distribution
United States

Frequently Asked Questions

What product was recalled?
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.. Recalled by SMART.
Why was this product recalled?
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
What should consumers do?
MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
Which agency issued this recall?
This recall was issued by the NHTSA on February 24, 2020. Severity: Critical. Recall number: 20V107000.