PlainRecalls
NHTSA Critical Active

FORD 2014-2017: VISIBILITY:SUN/MOON ROOF ASSEMBLY

Reported: May 8, 2020 Initiated: May 8, 2020 #20V260000

Product Description

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Reason for Recall

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Hazard

If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Remedy

Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

Details

Recalling Firm
FORD
Distribution
United States

Frequently Asked Questions

What product was recalled?
Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.. Recalled by FORD.
Why was this product recalled?
Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
What should consumers do?
Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
Which agency issued this recall?
This recall was issued by the NHTSA on May 8, 2020. Severity: Critical. Recall number: 20V260000.