PlainRecalls
NHTSA Critical Active

TOYOTA 2019-2020: STEERING:ELECTRIC POWER ASSIST SYSTEM

Reported: June 24, 2020 Initiated: June 24, 2020 #20V373000

Product Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Reason for Recall

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Hazard

A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

Details

Recalling Firm
TOYOTA
Distribution
United States

Frequently Asked Questions

What product was recalled?
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.. Recalled by TOYOTA.
Why was this product recalled?
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
What should consumers do?
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Which agency issued this recall?
This recall was issued by the NHTSA on June 24, 2020. Severity: Critical. Recall number: 20V373000.