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NHTSA Critical Active

MERCEDES-BENZ 2019: SUSPENSION:REAR

Reported: July 27, 2020 Initiated: July 27, 2020 #20V427000

Product Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Reason for Recall

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Hazard

If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.

Details

Recalling Firm
MERCEDES-BENZ
Distribution
United States
Official Source
https://www.nhtsa.gov/recalls?nhtsaId=20V427000

Frequently Asked Questions

What product was recalled? ▼
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems.". Recalled by MERCEDES-BENZ.
Why was this product recalled? ▼
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
What should consumers do? ▼
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.
Which agency issued this recall? ▼
This recall was issued by the NHTSA on July 27, 2020. Severity: Critical. Recall number: 20V427000.

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