PlainRecalls
NHTSA Critical Active

JAGUAR 2011-2017: AIR BAGS:FRONTAL

Reported: September 12, 2020 Initiated: September 12, 2020 #20V557000

Product Description

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Reason for Recall

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

Hazard

Failure of the air bags to deploy properly increases the risk of injury in a crash.

Remedy

Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

Details

Recalling Firm
JAGUAR
Distribution
United States

Frequently Asked Questions

What product was recalled?
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.. Recalled by JAGUAR.
Why was this product recalled?
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
What should consumers do?
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Which agency issued this recall?
This recall was issued by the NHTSA on September 12, 2020. Severity: Critical. Recall number: 20V557000.