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NZXT Recalls H1 Computer Cases Due to Fire Hazard

Reported: February 12, 2021 Initiated: February 12, 2021 #21078

Product Description

This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.

Reason for Recall

Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design.

Remedy

Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.

Details

Units Affected
About 32,000 (In addition, about 1,024 were sold in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.. Units affected: About 32,000 (In addition, about 1,024 were sold in Canada).
Why was this product recalled?
Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design.
What should consumers do?
Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.
Which agency issued this recall?
This recall was issued by the CPSC on February 12, 2021. Severity: Moderate. Recall number: 21078.