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Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire

Reported: February 24, 2021 Initiated: February 24, 2021 #21085

Product Description

This recall involves Potter Electric Addressable Pull Stations. When manually pulled, these red-colored devices are intended to activate a fire alarm in commercial and other buildings. Recalled models include: (1) Potter Electric Addressable Dual Action Pull Station, Model PAD100-PSDA, Part Number 3992720, with a date code Dec 03 2020; and (2) Potter Electric Addressable Single Action Pull Station, Model PAD100-PSSA, Part Number 3992721, with date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020. "Potter" is printed on the front of all devices. The date code is located inside the device.

Reason for Recall

The pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire.

Remedy

Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.

Frequently Asked Questions

What product was recalled?
This recall involves Potter Electric Addressable Pull Stations. When manually pulled, these red-colored devices are intended to activate a fire alarm in commercial and other buildings. Recalled models include: (1) Potter Electric Addressable Dual Action Pull Station, Model PAD100-PSDA, Part Number 3992720, with a date code Dec 03 2020; and (2) Potter Electric Addressable Single Action Pull Station, Model PAD100-PSSA, Part Number 3992721, with date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020. "Potter" is printed on the front of all devices. The date code is located inside the device.. Recalled by Potter Electric Signal Company, LLC, of St. Louis, Mo.. Units affected: About 735.
Why was this product recalled?
The pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire.
What should consumers do?
Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.
Which agency issued this recall?
This recall was issued by the CPSC on February 24, 2021. Severity: Moderate. Recall number: 21085.