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NHTSA Moderate Active

BUICK,CHEVROLET 2021: AIR BAGS:SENSOR:FRONTAL IMPACT

Reported: June 24, 2021 Initiated: June 24, 2021 #21V472000

Product Description

General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.

Reason for Recall

General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.

Hazard

Air bags that do not deploy as intended can increase the risk of injury.

Remedy

Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300. GM's number for this recall is N212340220.

Details

Recalling Firm
BUICK,CHEVROLET
Distribution
United States

Frequently Asked Questions

What product was recalled?
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.. Recalled by BUICK,CHEVROLET.
Why was this product recalled?
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.
What should consumers do?
Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300. GM's number for this recall is N212340220.
Which agency issued this recall?
This recall was issued by the NHTSA on June 24, 2021. Severity: Moderate. Recall number: 21V472000.