PlainRecalls
NHTSA Critical Active

MERCEDES-BENZ 2021: VISIBILITY:GLASS, SIDE/REAR

Reported: October 22, 2021 Initiated: October 22, 2021 #21V832000

Product Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

Reason for Recall

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

Hazard

Detached rear glass can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Details

Recalling Firm
MERCEDES-BENZ
Distribution
United States

Frequently Asked Questions

What product was recalled?
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.. Recalled by MERCEDES-BENZ.
Why was this product recalled?
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
What should consumers do?
Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Which agency issued this recall?
This recall was issued by the NHTSA on October 22, 2021. Severity: Critical. Recall number: 21V832000.