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Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards

Reported: December 15, 2021 Initiated: December 15, 2021 #22030

Product Description

This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.

Reason for Recall

The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.

Remedy

Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.

Details

Units Affected
About 11,340
Official Source
https://www.cpsc.gov/Recalls/2022/Pacific-Cycle-Recalls-Schwinn-Electric-Scooters-Due-to-Fall-and-Injury-Hazards

Frequently Asked Questions

What product was recalled? ▼
This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.. Recalled by Mast Work Handicraft Co. Ltd., of China. Units affected: About 11,340.
Why was this product recalled? ▼
The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.
Which agency issued this recall? ▼
This recall was issued by the CPSC on December 15, 2021. Severity: Moderate. Recall number: 22030.

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