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Elevate Outdoor Collective Recalls Backcountry Access Avalanche Transceivers Due to Risk of Loss of Emergency Communications

Reported: June 2, 2022 Initiated: June 2, 2022 #22147

Product Description

This recall involves the Backcountry Access Tracker4 Avalanche Transceiver sold in yellow and black. The transceiver has a digital screen on the front and is about five inches long and three inches wide. "BCA" and the model name "Tracker4" are printed on the front of the unit. The serial number for a transceiver is located inside the battery compartment after removing the top AAA battery. Only the transceivers with serial numbers beginning with 21H05 or 21H06 are affected by this recall.

Reason for Recall

The toggle switch can separate from the transceiver, and prevent the transceiver from switching to search mode, making it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death if a skier is buried under snow.

Remedy

Consumers should immediately stop using the recalled Tracker4 Avalanche Transceiver and contact Backcountry Access to receive a prepaid shipping label to return the recalled transceiver for a free replacement transceiver.

Frequently Asked Questions

What product was recalled?
This recall involves the Backcountry Access Tracker4 Avalanche Transceiver sold in yellow and black. The transceiver has a digital screen on the front and is about five inches long and three inches wide. "BCA" and the model name "Tracker4" are printed on the front of the unit. The serial number for a transceiver is located inside the battery compartment after removing the top AAA battery. Only the transceivers with serial numbers beginning with 21H05 or 21H06 are affected by this recall.. Recalled by Backcountry Access, Inc.. Units affected: About 9,000 (In addition, about 450 were sold in Canada).
Why was this product recalled?
The toggle switch can separate from the transceiver, and prevent the transceiver from switching to search mode, making it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death if a skier is buried under snow.
What should consumers do?
Consumers should immediately stop using the recalled Tracker4 Avalanche Transceiver and contact Backcountry Access to receive a prepaid shipping label to return the recalled transceiver for a free replacement transceiver.
Which agency issued this recall?
This recall was issued by the CPSC on June 2, 2022. Severity: Moderate. Recall number: 22147.