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CPSC Moderate Active

Nautilus Recalls Treadmills Due to Fall Hazard

Reported: June 9, 2022 Initiated: June 9, 2022 #22153

Product Description

This recall involves Nautilus treadmills with model number T616 and serial numbers 100672PRO21140001 through 100672PRO21171980 and with model number T618 and serial numbers 100647PRO21130111 through 100647PRO21183960. Nautilus and the model number are printed on the plastic shroud at the front of the treadmill's walking belt. The serial number is on the base-frame of the treadmill beneath the belt.

Reason for Recall

The treadmills can start on their own, posing a fall hazard to a user.

Remedy

Consumers should immediately stop using the recalled treadmills and contact Nautilus to receive a free USB flash drive with a software upgrade and installation instructions. Nautilus will automatically ship the USB flash drive and instructions at no cost to customers who purchased the treadmills directly from Nautilus. The instructions will direct consumers to plug the flash drive into the USB port on the treadmill to upload the software upgrade.

Frequently Asked Questions

What product was recalled?
This recall involves Nautilus treadmills with model number T616 and serial numbers 100672PRO21140001 through 100672PRO21171980 and with model number T618 and serial numbers 100647PRO21130111 through 100647PRO21183960. Nautilus and the model number are printed on the plastic shroud at the front of the treadmill's walking belt. The serial number is on the base-frame of the treadmill beneath the belt.. Recalled by Zhejiang Arcana Power Health Tech. CO. LTD., of China. Units affected: About 7,300.
Why was this product recalled?
The treadmills can start on their own, posing a fall hazard to a user.
What should consumers do?
Consumers should immediately stop using the recalled treadmills and contact Nautilus to receive a free USB flash drive with a software upgrade and installation instructions. Nautilus will automatically ship the USB flash drive and instructions at no cost to customers who purchased the treadmills directly from Nautilus. The instructions will direct consumers to plug the flash drive into the USB port on the treadmill to upload the software upgrade.
Which agency issued this recall?
This recall was issued by the CPSC on June 9, 2022. Severity: Moderate. Recall number: 22153.