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CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported

Reported: September 14, 2022 Initiated: September 14, 2022 #22221

Product Description

This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.

Reason for Recall

Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.

Remedy

Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.

Details

Units Affected
About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation
Official Source
https://www.cpsc.gov/Recalls/2022/CPSC-thyssenkrupp-Access-Corp-Settle-Lawsuit-Firm-to-Conduct-Recall-to-Inspect-Home-Elevators-Due-to-Entrapment-Hazard-Posing-Risk-of-Serious-Injury-or-Death-to-Children-One-Child-Death-Reported

Frequently Asked Questions

What product was recalled? ▼
This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.. Recalled by ThyssenKrupp Access Manufacturing, LLC. Units affected: About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation.
Why was this product recalled? ▼
Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.
What should consumers do? ▼
Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.
Which agency issued this recall? ▼
This recall was issued by the CPSC on September 14, 2022. Severity: Moderate. Recall number: 22221.

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