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Cambridge Elevating Residential Elevators Recalled Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Reported: September 29, 2022 Initiated: September 29, 2022 #22234

Product Description

This recall involves Cambridge Elevating residential elevator models Elmira and Heritage. The Cambridge Elevating brand name is located on the controller. The elevators are used in consumers' homes.

Reason for Recall

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.

Remedy

Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

Frequently Asked Questions

What product was recalled?
This recall involves Cambridge Elevating residential elevator models Elmira and Heritage. The Cambridge Elevating brand name is located on the controller. The elevators are used in consumers' homes.. Recalled by Cambridge Elevating Inc., of Canada. Units affected: About 1,700.
Why was this product recalled?
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
What should consumers do?
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Which agency issued this recall?
This recall was issued by the CPSC on September 29, 2022. Severity: Moderate. Recall number: 22234.