PlainRecalls
CPSC Moderate Active

BrushX Hot Air Brushes Recalled Due to Electrocution or Shock Hazard; Imported by Ecom Brands (Recall Alert)

Reported: February 17, 2022 Initiated: February 17, 2022 #22725

Product Description

This recall involves the BrushX Styler, Dryer & Volumizer, also called the BrushX One; and the BrushX Gen.2 hot air brushes. The brushes were sold in black and black/pink color combinations. Recalled brushes have a "not waterproof" symbol to the left of the CE mark on the rear of the brush.

Reason for Recall

The recalled hot air brushes do not have an immersion protection device, posing an electrocution or shock hazard to the user if it falls into water when plugged in.

Remedy

Consumers should immediately stop using the recalled hot air brushes, destroy them by unplugging the unit and then cutting the cord, and email a photo of the destroyed product to BrushX at replacement@mybrushx.com to receive a free, upgraded replacement product. BrushX is contacting all purchasers directly.

Frequently Asked Questions

What product was recalled?
This recall involves the BrushX Styler, Dryer & Volumizer, also called the BrushX One; and the BrushX Gen.2 hot air brushes. The brushes were sold in black and black/pink color combinations. Recalled brushes have a "not waterproof" symbol to the left of the CE mark on the rear of the brush.. Units affected: About 100,000.
Why was this product recalled?
The recalled hot air brushes do not have an immersion protection device, posing an electrocution or shock hazard to the user if it falls into water when plugged in.
What should consumers do?
Consumers should immediately stop using the recalled hot air brushes, destroy them by unplugging the unit and then cutting the cord, and email a photo of the destroyed product to BrushX at replacement@mybrushx.com to receive a free, upgraded replacement product. BrushX is contacting all purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on February 17, 2022. Severity: Moderate. Recall number: 22725.