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CPSC Moderate Active

JBR Solutions Recalls Aduro Surge Protectors Due to Shock and Fire Hazards

Reported: December 1, 2022 Initiated: December 1, 2022 #23059

Product Description

This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.

Reason for Recall

The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.

Remedy

Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.

Frequently Asked Questions

What product was recalled?
This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.. Units affected: About 51,750.
Why was this product recalled?
The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.
What should consumers do?
Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.
Which agency issued this recall?
This recall was issued by the CPSC on December 1, 2022. Severity: Moderate. Recall number: 23059.