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Relion Battery Recalls Relion Insight Series Lithium Batteries Due to Thermal Burn and Fire Hazards

Reported: March 2, 2023 Initiated: March 2, 2023 #23140

Product Description

This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs).

Reason for Recall

The batteries can overheat, posing thermal burn and fire hazards.

Remedy

Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period.

Details

Units Affected
About 7,250 (In addition, about 121 were sold in Canada)
Official Source
https://www.cpsc.gov/Recalls/2023/Relion-Battery-Recalls-Relion-Insight-Series-Lithium-Batteries-Due-to-Thermal-Burn-and-Fire-Hazards

Frequently Asked Questions

What product was recalled? ▼
This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries with, model number 48V030-GC2 and serial number ranges between RB48300020210314057- RB48300020210314729, RB48300020210330001- RB48300020210330715, and RB48300020210507012-RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs) and outdoor utility terrain vehicles (UTVs).. Recalled by RELiON Battery of Menomonee Falls, Wisconsin. Units affected: About 7,250 (In addition, about 121 were sold in Canada).
Why was this product recalled? ▼
The batteries can overheat, posing thermal burn and fire hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 2, 2023. Severity: Moderate. Recall number: 23140.

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