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Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards

Reported: March 30, 2023 Initiated: March 30, 2023 #23169

Product Description

This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes). The e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights and brake lights. "Cannondale" is printed on the sides of the top tube of the bicycle frame and on the sides of the seat. The e-bikes are gray with reflective accents on the frame, and tires and were sold in sizes small, medium, large and extra-large.

Reason for Recall

The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider.

Remedy

Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly.

Details

Units Affected
About 75
Official Source
https://www.cpsc.gov/Recalls/2023/Cannondale-Recalls-Tesoro-Neo-X-Speed-Electric-Bicycles-Due-to-Fall-and-Injury-Hazards

Frequently Asked Questions

What product was recalled? ▼
This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes). The e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights and brake lights. "Cannondale" is printed on the sides of the top tube of the bicycle frame and on the sides of the seat. The e-bikes are gray with reflective accents on the frame, and tires and were sold in sizes small, medium, large and extra-large.. Units affected: About 75.
Why was this product recalled? ▼
The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider.
What should consumers do? ▼
Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on March 30, 2023. Severity: Moderate. Recall number: 23169.

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