PlainRecalls
CPSC Moderate Active

BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard

Reported: April 6, 2023 Initiated: April 6, 2023 #23176

Product Description

This recall expansion involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.

Reason for Recall

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

Details

Units Affected
About 2,000 (About 56,000 BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 were previously recalled in January 2023)

Frequently Asked Questions

What product was recalled?
This recall expansion involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.. Units affected: About 2,000 (About 56,000 BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 were previously recalled in January 2023).
Why was this product recalled?
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
What should consumers do?
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Which agency issued this recall?
This recall was issued by the CPSC on April 6, 2023. Severity: Moderate. Recall number: 23176.