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DR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert)

Reported: March 2, 2023 Initiated: March 2, 2023 #23732

Product Description

This recall involves DR Power Chipper Shredder with model numbers CS35050BEN and CS35050BENR. The model number is on the side of the unit. The Chipper Shredders are used for yard and garden clean up. The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR and PROXL501 are printed on the motor.

Reason for Recall

The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.

Remedy

Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.

Details

Units Affected
About 2,100 (In addition, about 27 were sold in Canada and about 3 were sold in Mexico)

Frequently Asked Questions

What product was recalled?
This recall involves DR Power Chipper Shredder with model numbers CS35050BEN and CS35050BENR. The model number is on the side of the unit. The Chipper Shredders are used for yard and garden clean up. The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR and PROXL501 are printed on the motor.. Recalled by Generac, of Waukesha, Wisconsin. Units affected: About 2,100 (In addition, about 27 were sold in Canada and about 3 were sold in Mexico).
Why was this product recalled?
The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.
What should consumers do?
Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.
Which agency issued this recall?
This recall was issued by the CPSC on March 2, 2023. Severity: Moderate. Recall number: 23732.