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Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen Aiper Intelligent Co. (Recall Alert)

Reported: August 24, 2023 Initiated: August 24, 2023 #23784

Product Description

This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100. The Elite Pro unit weighs 11.2 pounds and measures about 15.9 x 14.2 x 10 inches. The dark gray pool vacuum cleaners have the "Aiper" brand name printed on the top/front of the product. The model name and number are printed on the label attached on the bottom side of the pool vacuum.

Reason for Recall

When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards.

Remedy

Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Aiper is contacting all purchasers directly.

Details

Units Affected
About 22,000 (In addition, about 50 were sold in Canada and about four were sold in Mexico)
Official Source
https://www.cpsc.gov/Recalls/2023/Aiper-Elite-Pro-Cordless-Robotic-Pool-Vacuum-Cleaners-Recalled-Due-to-Burn-and-Fire-Hazards-Distributed-by-Shenzhen-Aiper-Intelligent-Co-Recall-Alert

Frequently Asked Questions

What product was recalled? ▼
This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100. The Elite Pro unit weighs 11.2 pounds and measures about 15.9 x 14.2 x 10 inches. The dark gray pool vacuum cleaners have the "Aiper" brand name printed on the top/front of the product. The model name and number are printed on the label attached on the bottom side of the pool vacuum.. Recalled by Compurobot Technology Company, of China. Units affected: About 22,000 (In addition, about 50 were sold in Canada and about four were sold in Mexico).
Why was this product recalled? ▼
When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards.
What should consumers do? ▼
Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Aiper is contacting all purchasers directly.
Which agency issued this recall? ▼
This recall was issued by the CPSC on August 24, 2023. Severity: Moderate. Recall number: 23784.

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