PlainRecalls
NHTSA Critical Active

FORD 2023: BACK OVER PREVENTION:DISPLAY FUNCTION

Reported: August 11, 2023 Initiated: August 11, 2023 #23V573000

Product Description

Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.

Reason for Recall

Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.

Hazard

An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.

Remedy

Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. The remedy is anticipated to be ready by 4th Quarter 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46.

Details

Recalling Firm
FORD
Distribution
United States

Frequently Asked Questions

What product was recalled?
Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.. Recalled by FORD.
Why was this product recalled?
Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
What should consumers do?
Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. The remedy is anticipated to be ready by 4th Quarter 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46.
Which agency issued this recall?
This recall was issued by the NHTSA on August 11, 2023. Severity: Critical. Recall number: 23V573000.