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NHTSA Critical Active

CADILLAC,CHEVROLET,GMC 2023: SUSPENSION:REAR

Reported: September 20, 2023 Initiated: September 20, 2023 #23V642000

Product Description

General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.

Reason for Recall

General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.

Hazard

A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.

Remedy

Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.

Details

Recalling Firm
CADILLAC,CHEVROLET,GMC
Distribution
United States
Official Source
https://www.nhtsa.gov/recalls?nhtsaId=23V642000

Frequently Asked Questions

What product was recalled? ▼
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.. Recalled by CADILLAC,CHEVROLET,GMC.
Why was this product recalled? ▼
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
What should consumers do? ▼
Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
Which agency issued this recall? ▼
This recall was issued by the NHTSA on September 20, 2023. Severity: Critical. Recall number: 23V642000.

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