PlainRecalls
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Biometric Gun Safes Recalled Due to Serious Injury Hazard and Risk of Death; Imported by Awesafe

Reported: February 22, 2024 Initiated: February 22, 2024 #24127

Product Description

This recall involves certain Awesafe biometric gun safes. The recalled gun safes are black, can fit two pistols, and have the brand name "Awesafe" on the front.

Reason for Recall

The biometric lock on the safes can fail and be opened by unauthorized users, posing a serious injury hazard and risk of death.

Remedy

Consumers should immediately stop using the biometric feature, remove the batteries, and only use the key for the recalled safes to store firearms until they get the free replacement safe. Contact Awesafe to receive instructions on disabling the biometric feature and to receive a free replacement safe. Consumers will be asked to disable the biometric reader and email a photo of the disabled biometric reader to Recall@awesafeus.com in order to receive a replacement safe. The instructions on how to safely disable the biometric reader are also located at http://awesafeus.com/RECALL. Once they receive their replacement safe, consumers should discard the recalled safe in accordance with local laws.

Frequently Asked Questions

What product was recalled?
This recall involves certain Awesafe biometric gun safes. The recalled gun safes are black, can fit two pistols, and have the brand name "Awesafe" on the front.. Units affected: About 60,000.
Why was this product recalled?
The biometric lock on the safes can fail and be opened by unauthorized users, posing a serious injury hazard and risk of death.
What should consumers do?
Consumers should immediately stop using the biometric feature, remove the batteries, and only use the key for the recalled safes to store firearms until they get the free replacement safe. Contact Awesafe to receive instructions on disabling the biometric feature and to receive a free replacement safe. Consumers will be asked to disable the biometric reader and email a photo of the disabled biometric reader to Recall@awesafeus.com in order to receive a replacement safe. The instructions on how to safely disable the biometric reader are also located at http://awesafeus.com/RECALL. Once they receive their replacement safe, consumers should discard the recalled safe in accordance with local laws.
Which agency issued this recall?
This recall was issued by the CPSC on February 22, 2024. Severity: Moderate. Recall number: 24127.