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CPSC Moderate Active

Igloo Products Recalls Youth Sipper Bottles Due to Choking Hazard

Reported: May 2, 2024 Initiated: May 2, 2024 #24215

Product Description

This recall involves the Igloo 12 oz. Youth Sipper Bottle. "IGLOO" is printed on the side of the stainless-steel bottle. The bottle's lid has a silicone cover on the sipper. They were sold in various colors, including: pink top and purple body; purple top and pink body; blue top and green body; and green top and blue body.

Reason for Recall

The silicone cover on the sipper can detach while in use, posing a choking hazard to children.

Remedy

Consumers should immediately take the recalled bottles away from children, stop using them, and contact Igloo to receive a replacement bottle or refund. Consumers should destroy the silicone spout by removing the silicone spout and cutting it into two separate pieces down the center. Consumers should then take a photo of the spout in two separate pieces, then discard the two pieces in the trash. Consumers should submit a photo of the spout in two separate pieces to customerservice@shop.igloocoolers.com to receive a refund in the form of a $15 online store credit, a $15 gift card to be mailed to consumers, or a replacement bottle. If consumers have the original purchase receipt, they can submit a photo of the receipt along with a photo of the destroyed bottle for a full refund in the form of the original method of payment. Consumers who purchased the recalled bottles at Rural King must contact Igloo to receive a replacement bottle, or a refund in the form of a $15 credit to purchase another product at igloocoolers.com or the Igloo company store in Texas, or a $15 gift card. Customers who purchased at Academy Sports + Outdoors can also return the product directly to the store for a full refund in the form of the original method of payment, a $15 gift card, or store credit.

Frequently Asked Questions

What product was recalled?
This recall involves the Igloo 12 oz. Youth Sipper Bottle. "IGLOO" is printed on the side of the stainless-steel bottle. The bottle's lid has a silicone cover on the sipper. They were sold in various colors, including: pink top and purple body; purple top and pink body; blue top and green body; and green top and blue body.. Units affected: About 31,500.
Why was this product recalled?
The silicone cover on the sipper can detach while in use, posing a choking hazard to children.
What should consumers do?
Consumers should immediately take the recalled bottles away from children, stop using them, and contact Igloo to receive a replacement bottle or refund. Consumers should destroy the silicone spout by removing the silicone spout and cutting it into two separate pieces down the center. Consumers should then take a photo of the spout in two separate pieces, then discard the two pieces in the trash. Consumers should submit a photo of the spout in two separate pieces to customerservice@shop.igloocoolers.com to receive a refund in the form of a $15 online store credit, a $15 gift card to be mailed to consumers, or a replacement bottle. If consumers have the original purchase receipt, they can submit a photo of the receipt along with a photo of the destroyed bottle for a full refund in the form of the original method of payment. Consumers who purchased the recalled bottles at Rural King must contact Igloo to receive a replacement bottle, or a refund in the form of a $15 credit to purchase another product at igloocoolers.com or the Igloo company store in Texas, or a $15 gift card. Customers who purchased at Academy Sports + Outdoors can also return the product directly to the store for a full refund in the form of the original method of payment, a $15 gift card, or store credit.
Which agency issued this recall?
This recall was issued by the CPSC on May 2, 2024. Severity: Moderate. Recall number: 24215.