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CPSC Moderate Active

Razor Recalls Icon Electric Scooters Due to Fall Hazard

Reported: July 25, 2024 Initiated: July 25, 2024 #24313

Product Description

This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with "31", and on the back of the charger. Model Numbers Serial Numbers (first 8 digits) 13110003 31EK30-01 or 31EK30-02 13110005 31EK30-01 or 31EK30-02 13110040 31EK20-01 or 31EK20-02 13110042 31EK20-01 or 31EK20-02 13110060 31EK60-01 13110061 31EK60-01 13110062 31EK90-01 13110063 31EK90-01 13110084 31EK10-01 The Razor Icons were sold in the following colors: black, blue, orange, pink and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard.

Reason for Recall

The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.

Remedy

Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.

Details

Units Affected
About 7,300
Official Source
https://www.cpsc.gov/Recalls/2024/Razor-Recalls-Icon-Electric-Scooters-Due-to-Fall-Hazard

Frequently Asked Questions

What product was recalled? ▼
This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with "31", and on the back of the charger. Model Numbers Serial Numbers (first 8 digits) 13110003 31EK30-01 or 31EK30-02 13110005 31EK30-01 or 31EK30-02 13110040 31EK20-01 or 31EK20-02 13110042 31EK20-01 or 31EK20-02 13110060 31EK60-01 13110061 31EK60-01 13110062 31EK90-01 13110063 31EK90-01 13110084 31EK10-01 The Razor Icons were sold in the following colors: black, blue, orange, pink and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard.. Recalled by Razor USA LLC, of Cerritos, Calif.. Units affected: About 7,300.
Why was this product recalled? ▼
The downtube of the recalled electric scooter can separate from the floorboard during use, posing a fall hazard.
What should consumers do? ▼
Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.
Which agency issued this recall? ▼
This recall was issued by the CPSC on July 25, 2024. Severity: Moderate. Recall number: 24313.

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