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NHTSA Critical Active

FORD 2021: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Reported: June 14, 2024 Initiated: June 14, 2024 #24V443000

Product Description

Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles equipped with the Onboard Scales feature. An over-the-air software update to the body control module (BCM) may have disabled both reverse lights.

Reason for Recall

Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles equipped with the Onboard Scales feature. An over-the-air software update to the body control module (BCM) may have disabled both reverse lights.

Hazard

Disabled reverse lights cannot alert others that the vehicle is reversing, increasing the risk of a crash.

Remedy

Dealers will update the body control module software, free of charge. Owner notification letters are were mailed June 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S38.

Details

Recalling Firm
FORD
Distribution
United States

Frequently Asked Questions

What product was recalled?
Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles equipped with the Onboard Scales feature. An over-the-air software update to the body control module (BCM) may have disabled both reverse lights.. Recalled by FORD.
Why was this product recalled?
Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles equipped with the Onboard Scales feature. An over-the-air software update to the body control module (BCM) may have disabled both reverse lights.
What should consumers do?
Dealers will update the body control module software, free of charge. Owner notification letters are were mailed June 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S38.
Which agency issued this recall?
This recall was issued by the NHTSA on June 14, 2024. Severity: Critical. Recall number: 24V443000.