PlainRecalls
CPSC Moderate Active

GoveeLife and Govee Smart Electric Space Heaters Recalled Due to Fire and Burn Hazards; Imported by Govee

Reported: November 7, 2024 Initiated: November 7, 2024 #25036

Product Description

This recall involves GoveeLife and Govee smart electric space heaters with Model Numbers H7130 (including the H7130101 variation), H7131, H7132, H7133, H7134, and H7135. "GoveeLife" or "Govee" is printed on the front or side of each unit. The space heaters were sold in black and white and measure from 9 inches to 26 inches in height, depending on the model. The model number is located on the manufacturer's label on the underside of each unit.

Reason for Recall

The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.

Remedy

Consumers should immediately stop using the recalled electric space heaters and contact the brands for a refund. Unplug the electric space heater, cut the power cord, and send an image of the destroyed electric space heater, the manufacturer's label and SN Code on the bottom or side of the unit to GoveeLife or Govee through the link https://recall.goveelife.com/heater-recall. Consumers who do not have the original order number will receive a refund ranging from $31.80 to $106.63, depending on the model purchased. For consumers who do have the original order number, they will receive a full refund of the purchase price. Consumers can find the order number in their purchase records on online sales channels. They can also contact heatersupport@goveelife.com if they have problems finding the order number.

Details

Units Affected
About 512,500 (In addition, about 48,600 in Canada)

Frequently Asked Questions

What product was recalled?
This recall involves GoveeLife and Govee smart electric space heaters with Model Numbers H7130 (including the H7130101 variation), H7131, H7132, H7133, H7134, and H7135. "GoveeLife" or "Govee" is printed on the front or side of each unit. The space heaters were sold in black and white and measure from 9 inches to 26 inches in height, depending on the model. The model number is located on the manufacturer's label on the underside of each unit.. Units affected: About 512,500 (In addition, about 48,600 in Canada).
Why was this product recalled?
The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.
What should consumers do?
Consumers should immediately stop using the recalled electric space heaters and contact the brands for a refund. Unplug the electric space heater, cut the power cord, and send an image of the destroyed electric space heater, the manufacturer's label and SN Code on the bottom or side of the unit to GoveeLife or Govee through the link https://recall.goveelife.com/heater-recall. Consumers who do not have the original order number will receive a refund ranging from $31.80 to $106.63, depending on the model purchased. For consumers who do have the original order number, they will receive a full refund of the purchase price. Consumers can find the order number in their purchase records on online sales channels. They can also contact heatersupport@goveelife.com if they have problems finding the order number.
Which agency issued this recall?
This recall was issued by the CPSC on November 7, 2024. Severity: Moderate. Recall number: 25036.