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New Cosmos USA Recalls Combination Natural Gas and Carbon Monoxide Alarms Due to Failure to Alert Consumers to the Presence of Natural Gas and to the Risk of Carbon Monoxide Poisoning

Reported: November 14, 2024 Initiated: November 14, 2024 #25045

Product Description

This recall involves the DeNova Detect brand combination natural gas and carbon monoxide alarms with model number DD622NCV. DeNova Detect, Natural Gas + Carbon Monoxide are printed on the front of the alarm. The model number is on the top side of the alarm. The serial number is on the right side of the alarm.

Reason for Recall

After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.

Remedy

Consumers should immediately register online at www.denovadetect.com/safetynotice-dd622 to receive a prepaid shipping package and replacement alarm. Consumers should continue using the recalled alarms until they install the replacement alarms. Once they receive the replacement alarm, consumers should ship the recalled alarm back in the provided prepaid shipping package.

Details

Units Affected
About 26,360
Official Source
https://www.cpsc.gov/Recalls/2025/New-Cosmos-USA-Recalls-Combination-Natural-and-Carbon-Monoxide-Alarms-Due-to-Failure-to-Alert-Consumers-to-the-Presence-of-Natural-Gas-and-to-the-Risk-of-Carbon-Monoxide-Poisoning

Frequently Asked Questions

What product was recalled? ▼
This recall involves the DeNova Detect brand combination natural gas and carbon monoxide alarms with model number DD622NCV. DeNova Detect, Natural Gas + Carbon Monoxide are printed on the front of the alarm. The model number is on the top side of the alarm. The serial number is on the right side of the alarm.. Recalled by New Cosmos USA Inc., of Lisle, Illinois. Units affected: About 26,360.
Why was this product recalled? ▼
After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.
What should consumers do? ▼
Consumers should immediately register online at www.denovadetect.com/safetynotice-dd622 to receive a prepaid shipping package and replacement alarm. Consumers should continue using the recalled alarms until they install the replacement alarms. Once they receive the replacement alarm, consumers should ship the recalled alarm back in the provided prepaid shipping package.
Which agency issued this recall? ▼
This recall was issued by the CPSC on November 14, 2024. Severity: Moderate. Recall number: 25045.

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