PlainRecalls
NHTSA Critical Active

JEEP 2017-2019: POWER TRAIN

Reported: April 29, 2025 Initiated: April 29, 2025 #25V011000

Product Description

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Reason for Recall

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Hazard

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy

Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated February 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Details

Recalling Firm
JEEP
Distribution
United States

Frequently Asked Questions

What product was recalled?
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.. Recalled by JEEP.
Why was this product recalled?
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
What should consumers do?
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated February 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Which agency issued this recall?
This recall was issued by the NHTSA on April 29, 2025. Severity: Critical. Recall number: 25V011000.