PlainRecalls
NHTSA Critical Active

FORD 2021-2022: BACK OVER PREVENTION:SOFTWARE

Reported: March 14, 2025 Initiated: March 14, 2025 #25V160000

Product Description

Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

Reason for Recall

Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

Hazard

A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.

Details

Recalling Firm
FORD
Distribution
United States

Frequently Asked Questions

What product was recalled?
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.. Recalled by FORD.
Why was this product recalled?
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
What should consumers do?
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.
Which agency issued this recall?
This recall was issued by the NHTSA on March 14, 2025. Severity: Critical. Recall number: 25V160000.