PlainRecalls
NHTSA Critical Active

FORD,LINCOLN 2020: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Reported: May 23, 2025 Initiated: May 23, 2025 #25V346000

Product Description

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

Reason for Recall

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

Hazard

Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.

Remedy

Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

Details

Recalling Firm
FORD,LINCOLN
Distribution
United States

Frequently Asked Questions

What product was recalled?
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.. Recalled by FORD,LINCOLN.
Why was this product recalled?
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
What should consumers do?
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
Which agency issued this recall?
This recall was issued by the NHTSA on May 23, 2025. Severity: Critical. Recall number: 25V346000.