PlainRecalls
FDA Devices Moderate Class II Terminated

Ingenuity CT Computed Tomography X-ray system

Reported: December 30, 2015 Initiated: October 29, 2015 #Z-0549-2016

Product Description

Ingenuity CT Computed Tomography X-ray system

Reason for Recall

Perfusion scan feature may not be available on machines running software versions 4.1.2, 4.1.3, and 4.1.4. Customers previously using the basic axial perfusion software (versions preceding 4.1.2) without buying the helical perfusion license key could not access the basic axial perfusion feature after upgrading to software version 4.1.2.

Details

Units Affected
31 Units
Distribution
Worldwide distribution. US nationwide, Australia, Austria, Bangladesh, Belgium, Brazil, Cambodia, Canada, China, Egypt, France, Germany, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, Korea, Lebanon, Libya, Lithuania, Malaysia, Martinique, Myanmar, Mexico, Mozambique, Netherlands, New Zealand, Norway, Palestine, Panama, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Tanzania, Thailand, Tunisia, Turkey, United Arab Emirates, United Kingdom, Uzbekistan & Vietnam.
Location
Cleveland, OH

Frequently Asked Questions

What product was recalled?
Ingenuity CT Computed Tomography X-ray system. Recalled by Philips Medical Systems (Cleveland) Inc. Units affected: 31 Units.
Why was this product recalled?
Perfusion scan feature may not be available on machines running software versions 4.1.2, 4.1.3, and 4.1.4. Customers previously using the basic axial perfusion software (versions preceding 4.1.2) without buying the helical perfusion license key could not access the basic axial perfusion feature after upgrading to software version 4.1.2.
Which agency issued this recall?
This recall was issued by the FDA Devices on December 30, 2015. Severity: Moderate. Recall number: Z-0549-2016.