PlainRecalls
FDA Devices Moderate Class II Ongoing

CareLink Personal Software Therapy Management Software Tool for Diabetes CareLink System Therapy Management Software Tool for Diabetes Software Uploader versions: 3.1.5.000 3.1.2.000

Reported: January 20, 2021 Initiated: November 12, 2020 #Z-0843-2021

Product Description

CareLink Personal Software Therapy Management Software Tool for Diabetes CareLink System Therapy Management Software Tool for Diabetes Software Uploader versions: 3.1.5.000 3.1.2.000

Reason for Recall

Incomplete basal rate information may be transmitted leading to a potential for inappropriate change in therapy. During data upload, radio frequency (RF) interference can occur at any point from surrounding devices or equipment that may affect the data transfer between the insulin pump and the CareLink Personal or CareLink System Software.

Details

Recalling Firm
Medtronic Inc.
Units Affected
46,461 affected systems
Distribution
U.S. Nationwide O.U.S. Worldwide Refer to Associated Documents and uploaded Consignee Lists/Spreadsheets. -Australia New Zealand -Canada -EMEA -Greater China -India -Japan -Latin America -South Korea -Southeast Asia -US
Location
Northridge, CA

Frequently Asked Questions

What product was recalled?
CareLink Personal Software Therapy Management Software Tool for Diabetes CareLink System Therapy Management Software Tool for Diabetes Software Uploader versions: 3.1.5.000 3.1.2.000. Recalled by Medtronic Inc.. Units affected: 46,461 affected systems.
Why was this product recalled?
Incomplete basal rate information may be transmitted leading to a potential for inappropriate change in therapy. During data upload, radio frequency (RF) interference can occur at any point from surrounding devices or equipment that may affect the data transfer between the insulin pump and the CareLink Personal or CareLink System Software.
Which agency issued this recall?
This recall was issued by the FDA Devices on January 20, 2021. Severity: Moderate. Recall number: Z-0843-2021.