PlainRecalls
FDA Devices Moderate Class II Ongoing

Hardware configuration of the BeneVision Central Monitoring System (CMS), marketed as BeneVision Distributed Monitoring System (DMS). Model Number: 115-050935-00 and E115-050935-00. Software Version: Audio Driver version 6.0.9484.1 HP Pro Mini 400 G9 Desktop PC with Realtek HD Audio Driver Officially Released by HP (audio driver version 6.0.9484.1)

Reported: December 24, 2025 Initiated: November 18, 2025 #Z-0920-2026

Product Description

Hardware configuration of the BeneVision Central Monitoring System (CMS), marketed as BeneVision Distributed Monitoring System (DMS). Model Number: 115-050935-00 and E115-050935-00. Software Version: Audio Driver version 6.0.9484.1 HP Pro Mini 400 G9 Desktop PC with Realtek HD Audio Driver Officially Released by HP (audio driver version 6.0.9484.1)

Reason for Recall

When the Worstation of the BeneVision DMS has a specific hardware configuration, the computer may experience audio playback failure or screen freezing.

Details

Units Affected
906 units
Distribution
Worldwide distribution - US Nationwide and the country of Canada.
Location
Mahwah, NJ

Frequently Asked Questions

What product was recalled?
Hardware configuration of the BeneVision Central Monitoring System (CMS), marketed as BeneVision Distributed Monitoring System (DMS). Model Number: 115-050935-00 and E115-050935-00. Software Version: Audio Driver version 6.0.9484.1 HP Pro Mini 400 G9 Desktop PC with Realtek HD Audio Driver Officially Released by HP (audio driver version 6.0.9484.1). Recalled by Mindray DS USA, Inc. dba Mindray North America. Units affected: 906 units.
Why was this product recalled?
When the Worstation of the BeneVision DMS has a specific hardware configuration, the computer may experience audio playback failure or screen freezing.
Which agency issued this recall?
This recall was issued by the FDA Devices on December 24, 2025. Severity: Moderate. Recall number: Z-0920-2026.