PlainRecalls
FDA Devices Moderate Class II Ongoing

DxC 500 AU Clinical Chemistry Analyzer, REF: C63519, and C63520 with affected software.

Reported: March 5, 2025 Initiated: January 10, 2025 #Z-1233-2025

Product Description

DxC 500 AU Clinical Chemistry Analyzer, REF: C63519, and C63520 with affected software.

Reason for Recall

Beckman Coulter has identified an issue which prevents the DxC 500 AU instrument from providing the correct onboard stability (Open Expiration) dates for assays that were loaded prior to a software upgrade (e.g. 1.3 to 1.4, 1.4 to 1.4.1, etc.). As a result, assays that have expired may still be used for sample processing, leading to inaccurate or erroneous patient test results. The issue only happens on assays loaded before instruments doing upgrades and does not impact new installation. It does not impact the assays loaded after upgrade.

Details

Units Affected
56
Distribution
US: MA, CA, SC, LA, OK, GA, AL, TX, OR, ID, CO, MN, NY, MS, PA, WA, IL, MI, PR. OUS: Lebanon, Poland, Ghana, Spain, South Africa, Slovakia, Ghana, Croatia, Seychelles, Australia, Republic of Korea
Location
Suzhou, N/A

Frequently Asked Questions

What product was recalled?
DxC 500 AU Clinical Chemistry Analyzer, REF: C63519, and C63520 with affected software.. Recalled by BECKMAN COULTER LABORATORY SYSTEMS (SUZHOU) CO., LTD.. Units affected: 56.
Why was this product recalled?
Beckman Coulter has identified an issue which prevents the DxC 500 AU instrument from providing the correct onboard stability (Open Expiration) dates for assays that were loaded prior to a software upgrade (e.g. 1.3 to 1.4, 1.4 to 1.4.1, etc.). As a result, assays that have expired may still be used for sample processing, leading to inaccurate or erroneous patient test results. The issue only happens on assays loaded before instruments doing upgrades and does not impact new installation. It does not impact the assays loaded after upgrade.
Which agency issued this recall?
This recall was issued by the FDA Devices on March 5, 2025. Severity: Moderate. Recall number: Z-1233-2025.